Customer service professionals ensure seamless communication and coordination with customers, track order status, and resolve any issues that may arise.
Typical Roles & Responsibilities:
Handle inquiries, process orders, and resolve any issues or concerns promptly to maintain high levels of customer satisfaction.
Collaborate closely with internal teams such as sales, production, and warehousing to ensure accurate order processing and timely delivery.
Skills:
Attention to detail, strong communication skills, and a customer-centric approach are essential for success in this role within the chemical industry.